No, we use Point to Multipoint links. This means a receiver will be installed at your home that links directly to our tower with Line of Site.

All of our towers work during load shedding. You will be online as long as your internet equipment at your home runs on a UPS or Inverter.

We would need to conduct a signal test at your property. This signal test is cost and obligation free.

We offer a 24/7 support number which you can call if you experience any issues on your connection.

We offer a range of packages anywhere from basic emails and internet usage to high usage companies. Our trained technicians will listen to your needs and recommend the best package for you.

For an average home, the installation should be done within 2 hours. Bigger homes that need multiple access points can take longer.

Our technicians will help you connect all your devices to the internet so everything is online before we leave your home.

Our contracts are month-to-month. You can cancel your contract with a calendar months’ notice.

Yes, we are a registered member of WAPA and a licensed ICASA Provider.

Yes, we make use of DcData and will facilitate the installation and registration of your VOIP phone.

You will have to confirm with your current email provider. We do allow other emails to work on our network. We also offer free @iuncapped.co.za email addresses for our clients.

F.U.P’s (Fair Usage Policy) can seem confusing, but it actually comes down to a basic principle. Rather than simply pausing your connection until the following month if you exceed the data limit on your plan, we slow down your internet speed instead.

This is much better for you because you never lose connection to the outside world, even when you have a slower line after you exceed your monthly limit.

We also allow you to top up with additional data if you reach the F.U.P.